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Office Admin and Receptionist

UK Office Admin and Receptionist Course! Master essential skills in communication, time management & customer service. Boost your career now!

Enrolled Students: 74

★ ★ ★ ★ ★

(10 Reviews)

Overview of Office Admin and Receptionist

Becoming an office administrator or receptionist is an excellent entry point into the professional workforce. With over 1.5 million administrative and secretarial jobs in the UK, the demand for organised and personable administrators to manage office tasks and assist staff continues to rise. This comprehensive Office Admin and Receptionist course prepares you to thrive in these in-demand roles through industry-relevant training in key areas like communication etiquette, scheduling, customer service, business writing, and time management. Gain the skills and knowledge to become a confident, reliable, and exceptional administrative professional equipped to excel in any office environment.

Ready to compose your career symphony? Enrol today and unlock the rewarding world of Office Administration and Receptionism!

Get a Quick Look at The Course Content:

This Office Admin and Receptionist Course will help you to learn:

Demonstrate effective communication and customer service skills required of a receptionist.
Manage schedules and bookings and arrange travel and events.
Follow best practices for phone, mail, filing, and other administrative duties.
Represent the company and assist management professionally. Implement time management and organisational strategies effectively.
Implement time management and organisational strategies effectively.
Apply business writing principles through correspondence and other documents.

This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Office Admin and Receptionist. Enrol today and complete the course to achieve a certificate that can change your career forever.

Course Description

Perks of Learning with IOMH

Process of Evaluation

Complete the assignment questions at the end of your course and score 60% or higher to pass each exam. Our expert trainers will review your work and provide helpful feedback.

Once you pass the “Advanced Diploma in Office Admin & Receptionist at QLS Level 7” exam, you can request an official Quality Licence Scheme endorsed certificate for an additional fee. This certificate proves your new skills and knowledge.

Quality Licence Scheme – Endorsed Certificate of Achievement

After you successfully complete the course, you’ll have the option to purchase an official QLS Endorsed Hardcopy Certificate with Transcript. This official certificate, accredited by the Quality Licence Scheme, will carry the title “Advanced Diploma in Office Admin & Receptionist at QLS Level 7”.

For just £139, you can obtain this recognised QLS Endorsed Certificate and enhance your professional profile. An extra £10 postage charge will be required for internationl students.

Important:
The Institute of Mental Health is officially approved by Apex Learning as a resale partner for QLS-endorsed courses.

CPD Accredited Certificate

Upon successfully completing the final assessment, you’ll unlock a CPD-accredited Certificate of Achievement—a valuable credential that demonstrates your commitment to professional development. The PDF Certificate is priced at £5.99 and will be emailed to you immediately. Also, A printed Hard copy Certificate can be purchased for £12.99 and will be sent to your address by post.

Endorsement

This expertly designed course is endorsed by the Quality Licence Scheme, highlighting its quality and value as a non-regulated training programme. Although it is not regulated by Ofqual and does not lead to an accredited qualification, it offers an excellent opportunity to enhance your knowledge and skills. The Institute of Mental Health can provide guidance on recognition and progression opportunities, including routes into further or higher education. For more information, please visit the Learner FAQs on the Quality Licence Scheme website.

Who Is This Course for?

This Office Admin and Receptionist is suitable for:

Career Changers: Seeking a fresh start in a dynamic field? This course equips you with the skills to excel in a diverse range of office environments.
School Leavers: Eager to kickstart your professional journey? Build a strong foundation with industry-relevant skills and knowledge.
Upskillers: Looking to enhance and refine your existing skill set? This course empowers you to take your career to the next level.
Ambitious Individuals: Whether you dream of climbing the corporate ladder or establishing your own office, this course provides the tools to succeed.

Requirements

You don’t need any educational qualifications or experience to enrol in the Office Admin and Receptionist course.

Do note: You must be at least 16 years old to enrol.

Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.

Career Path

This Office Admin and Receptionist course opens doors to various administrative careers. Here are a few options:

Receptionist - £18K to £22K per year.
Office manager - £25K to £40K per year.
Personal Assistant - £30K to £50K per year.
Executive Assistant - £25K to £40K per year.
Administrative Assistant - £20K to £28K per year.

Frequently Asked Questions

Q. How do I purchase a course?

1. You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website.
2. Click on Take This Course button, and you will be directed to the Cart page.
3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details.
4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal.

Q. I have purchased the course when will I be able to access the materials?

After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn’t receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase.

Q. I haven't received my certificate yet. What should I do?

You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK.

For International Delivery, it will take 20-25 days.

If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly.

Q. I don't have a credit/debit card, what other methods of payment do you accept?

You can make the payment using PayPal or you can Bank Transfer the amount.

For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice.

After that, you will receive an email with the invoice and bank details and you can make the payment accordingly.

Q. Can I do the courses from outside UK?

We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device.

Q. When I log into the account it says 'Contact Administrator'.

To resolve this issue, please log out of your account and then log back in.

Course Curriculum

Module 01: Introduction to Reception and Receptionist
	Module 01: Introduction to Reception and Receptionist	00:29:00
Module 02: Business Telephone Skills
	Module 02: Business Telephone Skills	00:21:00
Module 03: Representing Your Boss and Company
	Module 03: Representing Your Boss and Company	00:25:00
Module 04: Mail Services and Shipping
	Module 04: Mail Services and Shipping	00:26:00
Module 05: Travel Arrangements
	Module 05: Travel Arrangements	00:22:00
Module 06: Organising Meeting and Conferences
	Module 06: Organising Meeting and Conferences	00:19:00
Module 07: Time Management
	Module 07: Time Management	00:25:00
Module 08: Record Keeping and Filing Systems
	Module 08: Record Keeping and Filing Systems	00:24:00
Module 09: Business Writing Skills
	Module 09: Business Writing Skills	00:25:00
Module 10 :Organisational Skills
	Module 10 :Organisational Skills	00:19:00
Module 11: Communication Skills
	Module 11: Communication Skills	00:19:00
Module 12: Customer Service
	Module 12: Customer Service	00:22:00
Module 13: Effective Planning and Scheduling
	Module 13: Effective Planning and Scheduling	00:39:00
Module 14: Invoicing/Petty Cash
	Module 14: Invoicing/Petty Cash	00:20:00
Module 15: Business Environment
	Module 15: Business Environment	00:19:00
Assignment
	Assignment – Office Admin & Receptionist	00:00:00