This Communication Skills for Managers course will unlock your full potential and will show you how to excel in a career in Communication Skills for Managers. So upskill now and reach your full potential. Everything you need to get started in Communication Skills for Managers is available in this course.
Learning and progressing are the hallmarks of personal development. This Communication Skills for Managers will quickly teach you the must-haveskills needed to start in the relevant industry.
In This Communication Skills for Managers Course, You Will:
Learn strategies to boost your workplace efficiency.
Hone your Communication Skills for Managers skills to help you advance your career.
Acquire a comprehensive understanding of various Communication Skills for Managers topics and tips from industry experts.
Learn in-demand Communication Skills for Managers skills that are in high demand among UK employers, which will help you to kickstart your career.
This Communication Skills for Managers course covers everything you must know to stand against the tough competition in the Communication Skills for Managers field.
The future is truly yours to seize with this Communication Skills for Managers. Enrol today and complete the course to achieve a Communication Skills for Managers certificate that can change your professional career forever.
Additional Perks of Buying a Course From Institute of Mental Health
Study online — whenever and wherever you want.
One-to-one support from a dedicated tutor throughout your course.
Certificate immediately upon course completion
100% Money back guarantee
Exclusive discounts on your next course purchase from Institute of Mental Health
Enrolling in the Communication Skills for Managers course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now.
Process of Evaluation
After studying the Communication Skills for Managers course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.
Certificate of Achievement
Upon successfully completing the Communication Skills for Managers course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99.
Who Is This Course for?
This Communication Skills for Managers is suitable for anyone aspiring to start a career in Communication Skills for Managers; even if you are new to this and have no prior knowledge on Communication Skills for Managers, this course is going to be very easy for you to understand.
And if you are already working in the Communication Skills for Managers field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.
Taking this Communication Skills for Managers course is a win-win for you in all aspects.
This course has been developed with maximum flexibility and accessibility, making it ideal for people who don’t have the time to devote to traditional education.
Requirements
This Communication Skills for Managers course has no prerequisite.
You don’t need any educational qualification or experience to enrol in the Communication Skills for Managers course.
Do note: you must be at least 16 years old to enrol.
Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Communication Skills for Managers course.
Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills.
Course Curriculum
Section 01: Basic Communication Skills
Definition of Communication
00:03:00
Elements of Communication
00:04:00
Communication Styles
00:03:00
Steps in Communication Process
00:01:00
Step 1 of Communication Process
00:02:00
Step 1 Explained – Goal and preparation
00:05:00
Step 1 Explained – Practicing Positive Intent
00:02:00
Step 1 Explained – Understanding Assumptions
00:06:00
Step 2 of Communication Process
00:04:00
Characteristics of Clear Message
00:04:00
Three Different Communication Styles
00:06:00
Assertive Communication Style
00:02:00
Body Language and Signals
00:03:00
Third Step in Communication – Seeing Feedback
00:04:00
Listening Skills – Listen with Compassion
00:04:00
Listening Skills – Meaning of Paraphrasing
00:02:00
Ways to Improve Communication and Knowledge Check
00:05:00
Increase Effectiveness of Communication
00:08:00
8 Guidelines for Giving Praise and Feedback
00:05:00
Additional Tips for Effective Communications
00:09:00
Section 02: Communication in Organisations & Strategic Communications
Communication Requirements in Business
00:08:00
Skills required in corporate communication
00:06:00
Interactive Communications
00:08:00
Reason why Communication Fails
00:03:00
Communication Channels and Their Problems
00:06:00
Indications of Incompetent Communication
00:06:00
Other reasons for Communication failure
00:04:00
Strategic Communication Liner Model
00:05:00
Strategic Communication Adaptive Model
00:04:00
Strategic Communication Interpretive Model
00:04:00
Strategic Communication in Public Communication
00:09:00
Resources and Audience for Strategic Public Communication
00:07:00
Source of Strategic Communication
00:05:00
Strategic Communication – Summary of three models
00:12:00
Strategic Communication – Guidelines for Interpretative Models
00:05:00
Strategic Communication – Public Communications
00:11:00
Internal Communication – Orientation
00:09:00
Internal Communication – Moral Compansation and Benefits
00:07:00
Internal Communication – Organisation Change
00:07:00
External Communication – Issues Management
00:06:00
External Communication and PR
00:05:00
External Communication – Issue Management – Organisation Response
00:13:00
External Communication – Image Management and Issue Advocacy
00:06:00
External Communication – Risk and Crisis Communication
00:10:00
Case Study on Corporate Strategic Communication
00:09:00
Section 03: How to Make Strategic Communication Plans
What is Strategy?
00:06:00
What is Communication Strategy?
00:05:00
When Communication Strategy is required
00:04:00
Why Communication Strategy is required
00:03:00
Information we need before making strategy
00:08:00
Setting Goals and Identify Audience
00:08:00
Catagorise your Audience to help draft right message
00:04:00
Drafting Message to cater your audience
00:04:00
Channels and Timing of Communication
00:05:00
Resources risk and Evaluation of communication strategy
00:04:00
Summary of Communication Strategy
00:03:00
Strategic Communication Plan Template
00:04:00
Strategic Communication Plan
00:04:00
Difference between Strategic and Tactical Communication
00:03:00
Traditional Planning and why Refreshed Approached
00:05:00
Change Management – What are concerns?
00:03:00
Refreshed Approach to Communication Planning
00:07:00
Possible Problems in Communication Plan, Success measurement
00:06:00
Measure, Feedback and Manage Cynics
00:03:00
Social Aspects of Communication Strategy
00:12:00
Additional Planning on Social Aspects of Communication Strategy
00:04:00
Strategic Communication – American Airlines Case Study
00:33:00
Section 04: Group Discussions Skills
How to Succeed in Group Communication
00:10:00
Defining Group Communication
00:08:00
Elements of Group Communication and Types of Group
00:08:00
Advantages and Disadvantages of Group Discussion
00:08:00
How to prepare for group Discussion
00:07:00
Practice for group Discussion and other aspects
00:08:00
Dos and Don’t group Discussion
00:08:00
Section 05: Communication Skills for Conflict Resolution
Summary of previous class
00:05:00
What is conflict – class discussion?
00:07:00
Communication in Conflict
00:08:00
Meaning of Positive intent in difficult situations
00:09:00
Positive Intent – Example
00:05:00
De-escalating Emotions as a method to communicate in Conflicts
00:06:00
Detached Responsibility method in resolving conflicts