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Communication Skills for Managers

This course teaches you the skills that are vital for corporate and strategic communication to manage effective organisational communication.

Enrolled Students: 4

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Overview of Communication Skills for Managers

Join our Communication Skills for Managers course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Communication Skills for Managers course has everything you need to get a great start in this sector.

Improving and moving forward is key to getting ahead personally. The Communication Skills for Managers course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now!

Get a Quick Look at The Course Content:

This Communication Skills for Managers Course will help you to learn:

This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Communication Skills for Managers. Enrol today and complete the course to achieve a certificate that can change your career forever.

Details

Perks of Learning with IOMH

One-to-one support from a dedicated tutor throughout your course.
Study online — whenever and wherever you want.
Instant digital/ PDF certificate.
100% money back guarantee.
12 months access.

Process of Evaluation

After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate.

Certificate of Achievement

Certificate of Completion – Digital / PDF Certificate

After completing the Communication Skills for Managers course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99.

Certificate of Completion – Hard copy Certificate

You can get the CPD Accredited Hard Copy Certificate for £12.99.

Shipping Charges:

- Inside the UK: £3.99
- International: £10.99

Who Is This Course for?

This Communication Skills for Managers is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.

On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.

This course has been developed with maximum flexibility and accessibility, making it ideal for people who don’t have the time to devote to traditional education.

Requirements

You don’t need any educational qualifications or experience to enrol in the Communication Skills for Managers course.

Do note: You must be at least 16 years old to enrol.

Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.

Career Path

The certification and skills you get from this Communication Skills for Managers Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.

Frequently Asked Questions

Q. How do I purchase a course?

1. You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website.
2. Click on Take This Course button, and you will be directed to the Cart page.
3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details.
4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal.

Q. I have purchased the course when will I be able to access the materials?

After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn’t receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase.

Q. I haven't received my certificate yet. What should I do?

You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK.

For International Delivery, it will take 20-25 days.

If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly.

Q. I don't have a credit/debit card, what other methods of payment do you accept?

You can make the payment using PayPal or you can Bank Transfer the amount.

For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice.

After that, you will receive an email with the invoice and bank details and you can make the payment accordingly.

Q. Can I do the courses from outside UK?

We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device.

Q. When I log into the account it says 'Contact Administrator'.

To resolve this issue, please log out of your account and then log back in.

Course Curriculum

Section 01: Basic Communication Skills
	Definition of Communication	00:03:00
	Elements of Communication	00:04:00
	Communication Styles	00:03:00
	Steps in Communication Process	00:01:00
	Step 1 of Communication Process	00:02:00
	Step 1 Explained – Goal and preparation	00:05:00
	Step 1 Explained – Practicing Positive Intent	00:02:00
	Step 1 Explained – Understanding Assumptions	00:06:00
	Step 2 of Communication Process	00:04:00
	Characteristics of Clear Message	00:04:00
	Three Different Communication Styles	00:06:00
	Assertive Communication Style	00:02:00
	Body Language and Signals	00:03:00
	Third Step in Communication – Seeing Feedback	00:04:00
	Listening Skills – Listen with Compassion	00:04:00
	Listening Skills – Meaning of Paraphrasing	00:02:00
	Ways to Improve Communication and Knowledge Check	00:05:00
	Increase Effectiveness of Communication	00:08:00
	8 Guidelines for Giving Praise and Feedback	00:05:00
	Additional Tips for Effective Communications	00:09:00
Section 02: Communication in Organisations & Strategic Communications
	Communication Requirements in Business	00:08:00
	Skills required in corporate communication	00:06:00
	Interactive Communications	00:08:00
	Reason why Communication Fails	00:03:00
	Communication Channels and Their Problems	00:06:00
	Indications of Incompetent Communication	00:06:00
	Other reasons for Communication failure	00:04:00
	Strategic Communication Liner Model	00:05:00
	Strategic Communication Adaptive Model	00:04:00
	Strategic Communication Interpretive Model	00:04:00
	Strategic Communication in Public Communication	00:09:00
	Resources and Audience for Strategic Public Communication	00:07:00
	Source of Strategic Communication	00:05:00
	Strategic Communication – Summary of three models	00:12:00
	Strategic Communication – Guidelines for Interpretative Models	00:05:00
	Strategic Communication – Public Communications	00:11:00
	Internal Communication – Orientation	00:09:00
	Internal Communication – Moral Compansation and Benefits	00:07:00
	Internal Communication – Organisation Change	00:07:00
	External Communication – Issues Management	00:06:00
	External Communication and PR	00:05:00
	External Communication – Issue Management – Organisation Response	00:13:00
	External Communication – Image Management and Issue Advocacy	00:06:00
	External Communication – Risk and Crisis Communication	00:10:00
	Case Study on Corporate Strategic Communication	00:09:00
Section 03: How to Make Strategic Communication Plans
	What is Strategy?	00:06:00
	What is Communication Strategy?	00:05:00
	When Communication Strategy is required	00:04:00
	Why Communication Strategy is required	00:03:00
	Information we need before making strategy	00:08:00
	Setting Goals and Identify Audience	00:08:00
	Catagorise your Audience to help draft right message	00:04:00
	Drafting Message to cater your audience	00:04:00
	Channels and Timing of Communication	00:05:00
	Resources risk and Evaluation of communication strategy	00:04:00
	Summary of Communication Strategy	00:03:00
	Strategic Communication Plan Template	00:04:00
	Strategic Communication Plan	00:04:00
	Difference between Strategic and Tactical Communication	00:03:00
	Traditional Planning and why Refreshed Approached	00:05:00
	Change Management – What are concerns?	00:03:00
	Refreshed Approach to Communication Planning	00:07:00
	Possible Problems in Communication Plan, Success measurement	00:06:00
	Measure, Feedback and Manage Cynics	00:03:00
	Social Aspects of Communication Strategy	00:12:00
	Additional Planning on Social Aspects of Communication Strategy	00:04:00
	Strategic Communication – American Airlines Case Study	00:33:00
Section 04: Group Discussions Skills
	How to Succeed in Group Communication	00:10:00
	Defining Group Communication	00:08:00
	Elements of Group Communication and Types of Group	00:08:00
	Advantages and Disadvantages of Group Discussion	00:08:00
	How to prepare for group Discussion	00:07:00
	Practice for group Discussion and other aspects	00:08:00
	Dos and Don’t group Discussion	00:08:00
Section 05: Communication Skills for Conflict Resolution
	Summary of previous class	00:05:00
	What is conflict – class discussion?	00:07:00
	Communication in Conflict	00:08:00
	Meaning of Positive intent in difficult situations	00:09:00
	Positive Intent – Example	00:05:00
	De-escalating Emotions as a method to communicate in Conflicts	00:06:00
	Detached Responsibility method in resolving conflicts	00:13:00
	Keys to handle Angry Peoples	00:06:00
	Keys to deal with denial	00:04:00
	Uncovering Hidden Agendas	00:06:00
	Giving Negative Feedback	00:09:00
	Receiving Negative Feedback and Exercise	00:08:00