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Communication Skills for Managers

This course teaches you the skills that are vital for corporate and strategic communication to manage effective organisational communication.

Enrolled Students: 2

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Overview

This Communication Skills for Managers course will unlock your full potential and will show you how to excel in a career in Communication Skills for Managers. So upskill now and reach your full potential. Everything you need to get started in Communication Skills for Managers is available in this course.

Learning and progressing are the hallmarks of personal development. This Communication Skills for Managers will quickly teach you the must-have skills needed to start in the relevant industry.

In This Communication Skills for Managers Course, You Will:

Learn strategies to boost your workplace efficiency.
Hone your Communication Skills for Managers skills to help you advance your career.
Acquire a comprehensive understanding of various Communication Skills for Managers topics and tips from industry experts.
Learn in-demand Communication Skills for Managers skills that are in high demand among UK employers, which will help you to kickstart your career.

This Communication Skills for Managers course covers everything you must know to stand against the tough competition in the Communication Skills for Managers field.

The future is truly yours to seize with this Communication Skills for Managers. Enrol today and complete the course to achieve a Communication Skills for Managers certificate that can change your professional career forever.

Additional Perks of Buying a Course From Institute of Mental Health

Study online — whenever and wherever you want.
One-to-one support from a dedicated tutor throughout your course.
Certificate immediately upon course completion
100% Money back guarantee
Exclusive discounts on your next course purchase from Institute of Mental Health

Enrolling in the Communication Skills for Managers course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now.

Process of Evaluation

After studying the Communication Skills for Managers course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.

Certificate of Achievement

Upon successfully completing the Communication Skills for Managers course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99.

Who Is This Course for?

This Communication Skills for Managers is suitable for anyone aspiring to start a career in Communication Skills for Managers; even if you are new to this and have no prior knowledge on Communication Skills for Managers, this course is going to be very easy for you to understand.

And if you are already working in the Communication Skills for Managers field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.

Taking this Communication Skills for Managers course is a win-win for you in all aspects.

This course has been developed with maximum flexibility and accessibility, making it ideal for people who don’t have the time to devote to traditional education.

Requirements

This Communication Skills for Managers course has no prerequisite.

You don’t need any educational qualification or experience to enrol in the Communication Skills for Managers course.

Do note: you must be at least 16 years old to enrol.

Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Communication Skills for Managers course.

Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills.

Course Curriculum

Section 01: Basic Communication Skills
	Definition of Communication	00:03:00
	Elements of Communication	00:04:00
	Communication Styles	00:03:00
	Steps in Communication Process	00:01:00
	Step 1 of Communication Process	00:02:00
	Step 1 Explained – Goal and preparation	00:05:00
	Step 1 Explained – Practicing Positive Intent	00:02:00
	Step 1 Explained – Understanding Assumptions	00:06:00
	Step 2 of Communication Process	00:04:00
	Characteristics of Clear Message	00:04:00
	Three Different Communication Styles	00:06:00
	Assertive Communication Style	00:02:00
	Body Language and Signals	00:03:00
	Third Step in Communication – Seeing Feedback	00:04:00
	Listening Skills – Listen with Compassion	00:04:00
	Listening Skills – Meaning of Paraphrasing	00:02:00
	Ways to Improve Communication and Knowledge Check	00:05:00
	Increase Effectiveness of Communication	00:08:00
	8 Guidelines for Giving Praise and Feedback	00:05:00
	Additional Tips for Effective Communications	00:09:00
Section 02: Communication in Organisations & Strategic Communications
	Communication Requirements in Business	00:08:00
	Skills required in corporate communication	00:06:00
	Interactive Communications	00:08:00
	Reason why Communication Fails	00:03:00
	Communication Channels and Their Problems	00:06:00
	Indications of Incompetent Communication	00:06:00
	Other reasons for Communication failure	00:04:00
	Strategic Communication Liner Model	00:05:00
	Strategic Communication Adaptive Model	00:04:00
	Strategic Communication Interpretive Model	00:04:00
	Strategic Communication in Public Communication	00:09:00
	Resources and Audience for Strategic Public Communication	00:07:00
	Source of Strategic Communication	00:05:00
	Strategic Communication – Summary of three models	00:12:00
	Strategic Communication – Guidelines for Interpretative Models	00:05:00
	Strategic Communication – Public Communications	00:11:00
	Internal Communication – Orientation	00:09:00
	Internal Communication – Moral Compansation and Benefits	00:07:00
	Internal Communication – Organisation Change	00:07:00
	External Communication – Issues Management	00:06:00
	External Communication and PR	00:05:00
	External Communication – Issue Management – Organisation Response	00:13:00
	External Communication – Image Management and Issue Advocacy	00:06:00
	External Communication – Risk and Crisis Communication	00:10:00
	Case Study on Corporate Strategic Communication	00:09:00
Section 03: How to Make Strategic Communication Plans
	What is Strategy?	00:06:00
	What is Communication Strategy?	00:05:00
	When Communication Strategy is required	00:04:00
	Why Communication Strategy is required	00:03:00
	Information we need before making strategy	00:08:00
	Setting Goals and Identify Audience	00:08:00
	Catagorise your Audience to help draft right message	00:04:00
	Drafting Message to cater your audience	00:04:00
	Channels and Timing of Communication	00:05:00
	Resources risk and Evaluation of communication strategy	00:04:00
	Summary of Communication Strategy	00:03:00
	Strategic Communication Plan Template	00:04:00
	Strategic Communication Plan	00:04:00
	Difference between Strategic and Tactical Communication	00:03:00
	Traditional Planning and why Refreshed Approached	00:05:00
	Change Management – What are concerns?	00:03:00
	Refreshed Approach to Communication Planning	00:07:00
	Possible Problems in Communication Plan, Success measurement	00:06:00
	Measure, Feedback and Manage Cynics	00:03:00
	Social Aspects of Communication Strategy	00:12:00
	Additional Planning on Social Aspects of Communication Strategy	00:04:00
	Strategic Communication – American Airlines Case Study	00:33:00
Section 04: Group Discussions Skills
	How to Succeed in Group Communication	00:10:00
	Defining Group Communication	00:08:00
	Elements of Group Communication and Types of Group	00:08:00
	Advantages and Disadvantages of Group Discussion	00:08:00
	How to prepare for group Discussion	00:07:00
	Practice for group Discussion and other aspects	00:08:00
	Dos and Don’t group Discussion	00:08:00
Section 05: Communication Skills for Conflict Resolution
	Summary of previous class	00:05:00
	What is conflict – class discussion?	00:07:00
	Communication in Conflict	00:08:00
	Meaning of Positive intent in difficult situations	00:09:00
	Positive Intent – Example	00:05:00
	De-escalating Emotions as a method to communicate in Conflicts	00:06:00
	Detached Responsibility method in resolving conflicts	00:13:00
	Keys to handle Angry Peoples	00:06:00
	Keys to deal with denial	00:04:00
	Uncovering Hidden Agendas	00:06:00
	Giving Negative Feedback	00:09:00
	Receiving Negative Feedback and Exercise	00:08:00