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Admin, Secretarial and PA Diploma Level 3

Admin, Secretarial and PA Diploma Level 3

Introduction Enhance your CV with a professional qualification and gain in-demand knowledge and expertise transferable across all industries with the …

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Introduction

Enhance your CV with a professional qualification and gain in-demand knowledge and expertise transferable across all industries with the Admin, Secretarial and PA Diploma Level 3 course. This is an accessible online course which covers all the key techniques you must understand to provide good customer service, including professional communication skills, time management and document preparation.

Admin, Secretarial and PA Diploma: Course description

The Admin, Secretarial and PA Diploma is an informative, accessible and user-friendly qualification covering key skills applicable across a range of business areas and industries. Through online study materials, video lessons and practical assessments, you will learn the essential professional communication and time management skills, how to successfully implement effective office procedures, transferable business management, expertise in writing as well as working as a personal assistant.

Course design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

Online study materials
Mock exams
Multiple-choice assessment

How is the course assessed?

To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.

Will I receive a certificate of completion?

Upon successful completion you will qualify for the UK and internationally-recognised certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15.

Why study this course

Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.

The Admin, Secretarial and PA Diploma Level 3 is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Course Curriculum

Admin Support
	Module One – Getting Started	00:30:00
	Module Two – Getting Organized (I)	01:00:00
	Module Three – Getting Organized (II)	01:00:00
	Module Four – Managing Time	01:00:00
	Module Five – Getting It All Done On Time	01:00:00
	Module Six – Special Tasks	01:00:00
	Module Seven – Verbal Communication Skills	01:00:00
	Module Eight – Non-Verbal Communication Skills	01:00:00
	Module Nine – Empowering Yourself	01:00:00
	Module Ten – The Team of Two	01:00:00
	Module Eleven – Taking Care of Yourself	01:00:00
	Module Twelve – Wrapping Up	00:30:00
Administrative Management
	Module One – Getting Started	00:30:00
	Module Two – Why Your Office Needs Administrative Procedures	01:00:00
	Module Three – Gathering the Right Tools	01:00:00
	Module Four – Identifying Procedures to Include	01:00:00
	Module Five – Top Five Procedures to Record	01:00:00
	Module Six – What to Include in Your Binder (I)	01:00:00
	Module Seven – What to Include in Your Binder (II)	01:00:00
	Module Eight – Organizing Your Binder	01:00:00
	Module Nine – What Not to Include in the Procedure Guide	01:00:00
	Module Ten – Share Office Procedure Guide	01:00:00
	Module Eleven – Successfully Executing the Guide	01:00:00
	Module Twelve – Wrapping Up	00:30:00
Organisational Skills
	Module One – Getting Started	00:30:00
	Module Two – Remove the Clutter	01:00:00
	Module Three – Prioritize	01:00:00
	Module Four – Scheduling Your Time	01:00:00
	Module Five – To Do Lists	01:00:00
	Module Six – Paper and Paperless Storage	01:00:00
	Module Seven – Organization in Your Work Area	01:00:00
	Module Eight – Tools to Fight Procrastination	01:00:00
	Module Nine – Organizing Your Inbox	01:00:00
	Module Ten – Avoid the Causes of Disorganization	01:00:00
	Module Eleven – Discipline is the Key to Stay Organized	01:00:00
	Module Twelve – Wrapping Up	00:30:00
Personal Assistant
	Module One – Getting Started	00:30:00
	Module Two – Working with Your Manager	01:00:00
	Module Three – Administrative Soft Skills	01:00:00
	Module Four – Effective Time Management	01:00:00
	Module Five – Meeting Management	01:00:00
	Module Six – Tools of the Trade (I)	01:00:00
	Module Seven – Tools of the Trade (II)	01:00:00
	Module Eight – Being an Effective Gatekeeper	01:00:00
	Module Nine – Organizational Skills	01:00:00
	Module Ten – Confidentiality Guidelines	01:00:00
	Module Eleven – Special Tasks	01:00:00
	Module Twelve – Wrapping Up	00:30:00
Business Writing
	Module One – Getting Started	00:30:00
	Module Two – Working with Words	01:00:00
	Module Three – Constructing Sentences	01:00:00
	Module Four – Creating Paragraphs	01:00:00
	Module Five – Writing Meeting Agendas	01:00:00
	Module Six – Writing E-mails	01:00:00
	Module Seven – Writing Business Letters	01:00:00
	Module Eight – Writing Proposals	01:00:00
	Module Nine – Writing Reports	01:00:00
	Module Ten – Other Types of Documents	01:00:00
	Module Eleven – Proofreading and Finishing	01:00:00
	Module Twelve – Wrapping Up	00:30:00
Self Esteem & Confidence Building
	Module One – Getting Started	01:00:00
	Module Two – What Does Self-Confidence Mean To You	01:00:00
	Module Three – Obstacles to Our Goals	01:00:00
	Module Four – Communication Skills	01:00:00
	Module Five – The Importance of Goal Setting	01:00:00
	Module Six – Feeling the Part	01:00:00
	Module Seven – Looking the Part	01:00:00
	Module Eight – Sounding the Part	01:00:00
	Module Nine – Powerful Presentations	00:30:00
	Module Ten – Coping Techniques	01:00:00
	Module Eleven – Dealing with Difficult Behavior	00:30:00
	Module Twelve – Wrapping Up	00:15:00
	Exercise Files – Self Esteem & Confidence Building	00:00:00
Microsoft Word
	Module One – Getting Started	00:30:00
	Module Two – Opening	01:00:00
	Module Three – Working with the Interface	01:00:00
	Module Four – Your First Document	01:00:00
	Module Five – Basic Editing Tasks	01:00:00
	Module Six – Basic Formatting Tasks	01:00:00
	Module Seven – Formatting Paragraphs	01:00:00
	Module Eight – Advanced Formatting Tasks	01:00:00
	Module Nine – Working with Styles	01:00:00
	Module Ten – Formatting the Page	01:00:00
	Module Eleven – Sharing Your Document	01:00:00
	Module Twelve – Wrapping Up	00:30:00
	Activities- Microsoft Word for Beginners	00:00:00
Microsoft PowerPoint
	Module One – Getting Started	00:30:00
	Module Two – Opening PowerPoint	01:00:00
	Module Three – Working with the Interface	01:00:00
	Module Four – Your First Presentation	01:00:00
	Module Five – Working with Text	01:00:00
	Module Six – Formatting Text and Paragraphs	01:00:00
	Module Seven – Adding Pictures	01:00:00
	Module Eight – Advanced Formatting Tasks	01:00:00
	Module Nine – Working with Transitions and Animations	01:00:00
	Module Ten – Setting Up Your Slide Show	01:00:00
	Module Eleven – Showtime!	01:00:00
	Module Twelve – Wrapping Up	00:30:00
	Activities-Microsoft PowerPoint for Beginners	00:00:00
Microsoft Excel
	Module One – Getting Started	00:30:00
	Module Two – Opening Excel	01:00:00
	Module Three – Working with the Interface	01:00:00
	Module Four – Your First Worksheet	01:00:00
	Module Five – Viewing Excel Data	01:00:00
	Module Six – Building Formulas	01:00:00
	Module Seven – Using Excel Functions	01:00:00
	Module Eight – Using Quick Analysis	01:00:00
	Module Nine – Formatting Your Data	01:00:00
	Module Ten – Using Styles, Themes, and Effects	01:00:00
	Module Eleven – Printing and Sharing Your Workbook	01:00:00
	Module Twelve – Wrapping Up	01:00:00
	Activities – Microsoft Excel for Beginner Learners	00:00:00
Mock Exam
	Mock Exam – Admin, Secretarial and PA Diploma Level 3	00:30:00
Final Exam
	Final Exam – Admin, Secretarial and PA Diploma Level 3	00:30:00
Feedback
	Learner Feedback	00:00:00
Refer a Friend
	Refer a Friend and Claim One Course for FREE	00:00:00